Frequently Asked Questions

Browse our roster of artists, select one whose style resonates with you, and start a conversation with our AI to describe your ideal piece. Once you’re happy with the preview, choose your format (painting or print), size, and framing — then place your order.

Yes. You can browse existing artworks in each artist’s gallery and order prints or request paintings of pieces that are already available, without any AI customization.

We offer original hand-painted artworks on canvas and museum-quality giclée prints on archival paper. Both options come in a range of sizes with optional professional framing.

Orders can be modified or cancelled within 24 hours of placement. After that, production may have already begun. Contact us at info@globalart.ai for assistance.

Custom art starts at $300 depending on the artist, size, and format. Prints are generally more affordable than original paintings. You’ll see the exact price before placing your order.

No. The price you see at checkout includes the artwork and standard packaging. Shipping costs are calculated separately based on your location and are shown before you confirm your order.

Yes, for orders over $500 we offer interest-free payment plans through our checkout partners. You can split your payment into 3 or 4 installments.

We offer global door-to-door delivery via DHL. We ship to over 220 countries and territories worldwide.

The typical turnaround is 2–4 weeks, which includes production time and shipping. Original paintings may take longer depending on complexity. You’ll receive a tracking number once your order ships.

Yes, all shipments include insurance coverage for the full value of your artwork. In the rare event of damage during transit, we’ll arrange a replacement or full refund.

Our AI models are individually trained on each artist’s portfolio, learning their unique style, color palette, and technique. When you describe your vision, the AI generates previews that authentically reflect the artist’s aesthetic with your personal elements.

Absolutely. You can upload reference photos, sketches, or inspiration images during the AI chat. These help the model understand exactly what you’re envisioning.

You can generate unlimited AI previews before placing your order. Once an order is placed for a painting, we include one round of revisions with the artist to ensure your satisfaction.

Apply through our artist portal with your portfolio and a brief description of your style. Our curation team reviews applications weekly and looks for professional artists with a distinctive, consistent body of work.

Once accepted, you upload a selection of your artworks. Our team trains a custom AI model exclusively on your portfolio. You review and approve the model before it goes live — ensuring it faithfully represents your style.

Artists earn a royalty on every order placed through their AI model, whether the final product is a painting or a print. Payments are processed monthly, and you can track your earnings in real time through the artist dashboard.

Yes, 100%. You retain full IP rights to your original artworks. The AI model is a tool that helps customers explore your style — it does not transfer ownership of your creative work.

Yes. Every AI model on our platform is trained exclusively with the explicit consent of the artist. We never scrape images or use artworks without permission. Artists approve their models before they go live.

Not at all. Our AI is a tool that extends an artist’s reach, not a replacement. Original paintings are still created by hand. The AI helps customers visualize personalized compositions, which artists then bring to life.

AI models are hosted exclusively on our platform and cannot be downloaded or used elsewhere. Access to each model is controlled, and artists can deactivate their model at any time.